What are the PC recommended specifications and requirements for operating the product?
1) Computer specifications - CPU i3 or higher, memory (RAM) 4GB or higher is recommended. 2) Requirements- The "Sleep Mode" function of the computer for continuous communication between the product and the PC must be "OFF".
		The JANUS program is not properly displayed on the monitor screen.
The program default resolution is 1920X1080, it occurs when it is lower than the default resolution. Please change the resolution.
		When I am registering customer information in the CLREO program, the words are left out of the box.
It occurs when the window display scale is set above 100% (recommended). Please change the scale to 100% (recommended).
		I get a message saying that it's either bright or dark even though it doesn't look like there's a problem with the picture.
1. Please adjust the brightness of the filming location so that it is not too bright. 2. Depending on the number of shots, the flash brightness may gradually decrease and the message may appear. Please contact your place of purchase.
		A "blue screen" occurs during program operation.
This is a symptom caused by poor PC memory (RAM) or the overall deterioration of the PC, and the probability of occurrence on the recommended specification PC is low. Delete unnecessary programs, which means clean up your PC, and if it necessary, you might need to format the Windows .
		It looks like oily skin, but why does the analysis show dry skin?
It is possible that the skin was not properly measured due to makeup or suncare products or due to improper cleaning. Please wash your face carefully before filming.
		The angle of elasticity is displayed, but compared to the number of angles and wrinkles, the skin is sometimes good and sometimes bad. Why it happens?
The elasticity angle is not reflected in the elasticity figures and is only used to compare the face left and right.
		The color of the skin is fluorescent during ultraviolet photography. Why it happens?
The area in which the ultraviolet image glows in fluorescent color is likely to have certain substances on it. For example, use of basic cosmetics, wet tissues and eye drops that are used before shooting.

1 /